Receipts, invoices and Confirmation IDs

Last updated July 2026

Your automatic registration-confirmation email is your receipt. It shows the amount paid, the participant's name, the program, and a Confirmation ID.

  • Keep the Confirmation ID — quoting it in any support email lets us find your registration immediately.
  • Need a formal invoice (for an employer or records)? Email us the Confirmation ID and the name the invoice should be issued to.
  • Paid by bank account? Bank payments take several days to clear, so your confirmation may show a balance owing at first. No action is needed unless you receive a failed-payment notice.
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